Refunds

At Everna, we understand that sometimes a product may not meet your expectations. To ensure your satisfaction, we offer a straightforward refund policy that allows customers to receive a refund within 30 days of purchasing a product.

If you find that a product does not suit your needs or if you are not completely satisfied, you can initiate a refund request within this 30-day period. We believe in providing our customers with the flexibility and assurance they deserve when shopping with us.

To request a refund, please follow these simple steps:

1. Contact our customer service team within 30 days of your purchase to initiate the refund process. You can use the contact sheet on the website or email support@evernabeauty.com

2. Provide your order details and reason for the return to help us improve our services.

Once your request is received, our team will guide you through the refund process.

We value your trust and are committed to ensuring a positive shopping experience. If you have any questions regarding our refund policy or need assistance, please do not hesitate to reach out to our customer service team.

Thank you for choosing Everna, where your satisfaction is our priority.